The Business Skills You Need
To Compete & Expand Your Practice

A good business may not have a plan to follow but a great one does. The plan is the essential road map to success. This living document generally projects 3 to 5 years ahead and outlines the route a company intends to take to grow revenues.

Business is a matter of practical experience. To build a successful business, you must master some basic yet crucial steps. Many times there are silly reasons for businesses to face failure. Further, infrastructure comes in many forms. The physical plant or building, technology, personnel positions, throughput for customers/patients, and finance all are foundational business components to build.

Depending on the research you read, estimates of failed change efforts vary from 50% to 80%. That is an enormous loss of time, energy, resources, and morale. This course is designed to help you understand why this may be so and to increase your awareness of how organizational leaders, managers, and change agents can be more effective with change interventions.

The core idea of lean is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources. A popular misconception is that lean is suited only for manufacturing. Not true. Lean applies to every business and every process. It is not a tactic or a cost reduction program but a way of thinking and acting for an entire organization.